Questions & Answers

• What is your event cancellation policy? Reservation fee is nonrefundable. Al other unused fees are fully refundable lessa 15% cancellation fee if event is cancelled more than 30 days in advance. There is no refund for events cancelled less than 30 days in advance..

• What is your customer satisfication cancellation policy? We ae 50% liable for services rendered..

• What are your standard payment terms? Cash check money order.

• Do you charge hourly, a flat rate or a percentage of my overall budget? Flat fee.

• Can you assist with travel plans for out of town guests? Our honeymoon plans? Yes.

• What makes you different from other local coordinators? Why should someone hire you? We are very flexible with the design of our services. We do not oversell we design a service that meets your specific needs and price it accordingly..

• How many months in advance do I need to reserve your services for my wedding date? Full serve 12 - 18 months partial service 9 - 12 months "day of service 4 - 6 nomnths in advance.

• Do you charge for an initial meeting? If so, is this amount credited should we hire you? No charge for the initial meeting.

• How many hours are you on site the day of the wedding/event? We are there for the entire event. 10 hours is included any additional hours are billed accordingly.

• When developing our wedding/event budget, how do you personalize this experience to our needs? You are involved in setting the budget. I will advise you on what you can get for the money you want to spend..

• Are you present at all vendor meetings? Do you pay the vendor fees and we pay you one lump sum? I am present at all meetings. You pay the vendors directly.

• What is the largest wedding or event you’ve managed? 500 guest, 30 bridal party members.

• What if you become ill or cannot come to the wedding? Who will stand in for you? In addition to the lead wedding director employed by my company I am a member of the Association of Bridal Consultants. I can get another consultant with my same skill set to fill in for me in the the event of illness.

• Do you employ other people to help you plan events? How much extra for additional staff? Yes, each event start with two people. Staff is added based on scope of event..

• Do you recommend specific wedding professionals? Did you get referral fees? We can refer any vendor the bride will need. We do not accept a referral fee.

• How do you assist in planning a wedding? What services do you provide? We are full service wedding designers. We provide consultations, planning and wedding day execution services.

• What makes you different from other local floral designers? Why should someone hire you? All of our work is customized to the specific order.

• What are your standard payment terms? cash, check or money order.

• What is your customer satisfication cancellation policy? 50% of contract cost.

• What is your event cancellation policy? the reservation fee is non refundable. The final payment is due two weeks prior to event. Final payment is fully refundable with written notice from the officiant as long as the work has not started..

• Do you coordinate all the personal flowers? Can you stay for the ceremony? Is this an extra charge? Yes we do offer this service as an addition to the setup and delivery fee. We will also transport flowers from ceremony to reception site.

• In the past, how have you personalized the arrangement design to fit the wedding theme or couple? Color, flower type and other elements such as grandmothers old pearl necklasce or rosary beads worked into the bouquet.

• When will you purchase (days before event) the wedding flowers? Do you have a refrigerator on-site? We purchase two days before the event. We have onsite refrigeration.

• Do you offer any silk or dried flower arrangements? Are they available for rent? Yes.

• How many people work at your shop? Will you personally design the floral arrangements? I am the lead designer with two assistants.

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