Questions & Answers

• How many months in advance do I need to reserve your services for my wedding date? We recommend at least 6 months in advance. If you are planning on getting married during a popular wedding month (i.e. May & June), we recommend at least 9 months..

• What are your standard payment terms? 20% deposit to reserve date. Half the balance is due at the rehearsal. The remaining balance is due when videos are complete..

• What is your customer satisfication cancellation policy? We require a 20% non-refundable deposit to reserve dates. Half the balance due at rehearsal. The remaining balance is due when video is delivered. If there is a cancellation, the couple loses the 20% deposit..

• What is your event cancellation policy? We require a 20% non-refundable deposit to reserve dates. Half the balance is due at the rehearsal. Remaining balance is due when video is delivered. If there is a cancellation, the couple loses the 20% deposit..

• Will you attend the rehearsal? the rehearsal dinner? We will attend the rehearsal to block out all shots and angles. Generally, we do not attend the rehearsal dinner..

• Will I get the master tape? How many copies come with the package? Kemp Video retains all masters. Depending on package chosen, 1 to 3 copies come with the package. Additional copies are available for an additional charge..

• Who exactly will be shooting my video? Do you use subcontractors? Only myself and my husband will shoot your video. Your wedding is too precious to let out of our hands..

• Is editing included in the standard package? If extra, how much is the cost? All weddings are professionally edited for content with music and custom graphics. This is included in the package..

• What other services or special effects do you offer? How much is the cost? We offer picture slide shows. Many couples choose this option to play either before the ceremony, or at the reception. Contact for a rate sheet..

• Can I have my wedding on DVD? Is this included in the standard package or an extra charge? How much? All weddings are digitally mastered on DVD. Each package includes one to three DVDs. Extra copies are available at an additional charge..

• How would you describe your style -- cinematic, documentary, or a mix of both? Our style is a mix of traditional documentary and photojournalism. We strive to capture the moments as the bridge and groom wish us to. .

• What kind of lighting do you use? Why did you choose this equipment? We use natural lighting when at all possible during weddings. Our job is to be as unobtrusive as possible, while still capturing the moments for a lifetime. This is why we chose our cameras - excellent in all lighting situations, including low light. In cases where extra lighting is needed, we have a set of RotoLights that we mount to our cameras. These are powerful little lights designed to be compact, but offer the lighting we need..

• What type of camera(s) do you use? Why did you choose this equipment? Panasonic AGHMC150. We chose this equipment for it's superior HD quality and performance - especially in color detail in low lighting situations. These cameras also easily integrate with our professional wireless microphone system, and Adobe CS5 editing software..

• How many cameras do you use? Do you bring backup equipment? We use two professional grade Panasonic HD video cameras..

• How many wedding videos do you typically produce at a time? How many weddings do you work each year? We typically produce 10 to 12 weddings at a time. We freelance out of our home - working about 3 weddings a month. Since we do have full time television careers, we limit our number of weddings per year to about 25..

• What makes you different from other local videographers? Why should someone hire you? Our difference lies in our professional experience. We both work at local television stations - with over 20 years combined professional experience. We aren't straight out of school. We aren't working at a hobby. This is what we do 24/7..

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