Questions & Answers

• Will you attend the rehearsal? the rehearsal dinner? Either myself or one of my crew will attend the rehearsal. If rehearsal dinner coverage is needed special arrangements can be made..

• What is your event cancellation policy? To secure your date, 1/3 deposit of package is required which is non refundable, however in the event of cancellation you may use reservation amount towards any other service Kreativ Imaging provides (photography, vidography, graphic design, web design, etc.)..

• What is your customer satisfication cancellation policy? Customer satisfaction is my top priority and if any issues arise I will make every attempt to resolve any issues to ensure satisfaction with service and products..

• What are your standard payment terms? 1/3 to reserve your date, balance due 7 days prior to wedding. If you book with photo 1/3 of total due to reserve, 1/3 7 days prior, final 1/3 due when all items are ready (approximately 8-10 weeks after wedding date)..

• How many months in advance do I need to reserve your services for my wedding date? The earlier the better to ensure date availability. The minimum advance notice I would need would be 7-10 days. .

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