Questions & Answers

• What are your standard payment terms? Day of services (50% up front/50% 2 weeks prior to event) Month of Services are split into 3 payments one being a deposit, one mid point payment and final payment 2 weeks prior to your events. Full planning packages are paid Monthly with the final payment due 2 weeks prior to your wedding. All A la Carte services are paid in advance..

• Do you charge hourly, a flat rate or a percentage of my overall budget? Serendipity charges a flat rate based on your event needs..

• What makes you different from other local coordinators? Why should someone hire you? As the former event manger for Our Lady of The Angles Cathedral in Los Angeles, Courtney has extensive knowledge and wedding/event experience. She believe in true customer service and going above and beyond for every client. Having been in the industry to 10 plus years Courtney has made many industry connections that she often calls on to insure your wedding unique, enjoyable and always under budget..

• How many months in advance do I need to reserve your services for my wedding date? While we like clients to books us well in advance to insure your wedding date is available, we will accept Day of clients three weeks before your wedding, Month of clients one month prior and full coordination 3 months before your wedding. All of our A la Carte service can be booked at anytime. .

• What is your event cancellation policy? In the case the bride needs to cancel we offer a full refund of your retainer (deposit) up to 48 hours after books. After 48 hours, your retainer can be applied to a future event..

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